FAQs

Frequently Asked Questions

Cancellation Policy

There is a strict 72 hour cancellation policy in effect to help ensure that all those that want to get in earlier have the opportunity to do so, thank you for your understanding in this matter.

When scheduling your appointment, we require a credit card number to be held on file. A $150 cancelation fee will be processed for cancelations less than 72 hours in advance of appointment time.

What is Color Gloss?”

It is a temporary, non-permanent hair product that lays on top of the hair shaft, to make hair super shiny by filling in the porosity. And it can be used in colored hues to make your color last longer, tone down brassiness, add gold, red or just about any color to the hair. It lasts between 4 to 8 weeks. Best part is that it comes in clear for those a little timid to commit to color!

What should I expect when I book an appointment at Color Queen Salon?

All services include full finish blow dry or flat iron and an aromatherapy head and neck massage.

We invite you to enjoy a Private Salon Experience and read more about what my clients are saying about their experience!

First time clients, please make sure you have read this.

Where are you located?

619 Kapahulu Ave. #209

Parking is located behind my salon and is shared by Jamba Juice and Starbucks. Once you park, walk to Kapahulu Avenue, and I am located above Starbucks (stairs are located between Starbucks and Edward Jones). You can also park in the single stalls at Jack In the Box or at the paid parking across the street.

Please plan a few extra minutes for parking.

How do I book an appointment?

Please give us a call! We would be happy to schedule you.

Anything I should know if I’ve never booked with you but want to?

Please plan in advance as we generally have a one month or longer wait time to get in. We would be happy to add you to our wait list after you’ve schedule your appointment.

Also, we offer 20% off your initial appointment. Just download the Yelp app on your phone [before you come in] and just “check in” and receive your 20% discount ,If you’re a regular a check in gets you a deep conditioning mask !

First time clients, please make sure you have read this.

Are children allowed in the Private Salon?

The Color Queen Salon is a private intimate experience for our clients, please help us maintain this atmosphere for all our clients by finding other activities for your children under the age of 14 before making your appointment. Thank you for your understanding.