FAQs

Frequently Asked Questions

By Appointment Only

To maintain the privacy and intimacy of our clients, no walk-in appointments or purchase allowed. Products are available for purchase during your scheduled appointment.

Cancellation Policy

There is a strict 72 hour cancellation policy in effect to help ensure that all those that want to get in earlier have the opportunity to do so, thank you for your understanding in this matter.

When scheduling your appointment, we require a credit card number to be held on file. A $150 cancelation fee will be processed for cancelations less than 72 hours in advance of appointment time.

What is Color Gloss?”

It is a temporary, non-permanent hair product that lays on top of the hair shaft, to make hair super shiny by filling in the porosity. And it can be used in colored hues to make your color last longer, tone down brassiness, add gold, red or just about any color to the hair. It lasts between 4 to 8 weeks. Best part is that it comes in clear for those a little timid to commit to color!

What should I expect when I book an appointment at Color Queen Salon?

All services include full finish blow dry or flat iron and an aromatherapy head and neck massage.

We invite you to enjoy a Private Salon Experience and read more about what my clients are saying about their experience! Please note that as an image consultant and hairstylist, we specialize in complete makeovers. Allison will give her expert opinion for what you need for a complete transformation. Therefore, we do not offer single services for initial appointments (i.e. root touch-ups, highlights, single process, etc.).

First time clients, please make sure you have read this.

Where are you located?

619 Kapahulu Ave. #209

Our quaint, 300 square foot studio is located at the top of a long stairway in an older building (that has seen better days) on the corner of Kapahulu and Date Street above Starbucks.

Parking is located behind my salon and is shared by Jamba Juice and Starbucks. Once you park, walk to Kapahulu Avenue, and I am located above Starbucks (stairs are located between Starbucks and Edward Jones). You can also park in a paid parking lot located one and a half blocks toward Diamond Head, across the street. If you bring your parking stub with you, we will reimburse your parking ticket.

Please plan a few extra minutes for parking.

How do I book an appointment?

Please give us a call! We would be happy to schedule you.

Anything I should know if I’ve never booked with you but want to?

Please plan in advance as we generally have a one month or longer wait time to get in. We would be happy to add you to our wait list after you’ve schedule your appointment.

Also, we offer 20% off your initial appointment. Just download the Yelp app on your phone [before you come in] and just “check in” and receive your 20% discount ,If you’re a regular a check in gets you a deep conditioning mask !

First time clients, please make sure you have read this.

Are children allowed in the Private Salon?

*The Color Queen Salon is a private experience for our clients. Only paid guests are allowed in the salon. Friends or significant others can drop you off and pick you up. Thank you for understanding and helping us maintain the intimate experience of the guests.

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